Let's create your organization.

Now, we know that not all users of The Study Trail are technical experts, so we've tried to make setup as easy as possible, but there are some things we just can't do. Namely setting up a custom subdomain requires manual steps on your side. Specifically we need to approve a certificate and prove you own the domain. To do this, you need to add 2 CNAME DNS records.

Let's look at an example to explain the details. There is a test site, that you can try, athttps://undefined which uses the below system. That url without the "https://" is the subdomain your users will go to. The email domain is the base domain name, or where we receive email (e.g.support@thestudytrail.com). So that playground website is setup with "playground.thestudytrail.com" as the subdomain, and "thestudytrail.com" as the email domain.

Once you enter the values you want below, the following needs to happen:

  1. A deployment will happen on our end to setup your subdomain.
  2. The certificate is created as part of that deployment.
  3. You have to wait a couple minutes (up to 1 hour) for the above 2 steps to happen.
  4. You must add the 2 CNAME records to your DNS hosting service. The exact commands will be on the next page (setup).

NOTE: The next page will have instructions to help you setup your CNAME.